Fair Gaming

Dial Invest International N.V. (in the following defined as "Dial Invest International") is well-known for its outstanding reputation in the industry and among the players as we value most of all the honesty and reliability when it comes to online entertainment. We maintain a transparent, secure and fair gaming environment, and enjoy long-lasting relationships with our players through our commitment to the excellence in customer service and support. Whether you are looking to play for fun or for real money – Dial Invest International is one of the safest and most stable online gaming solutions. Our outstanding security and ethics level is achieved through the following factors:

1  Compliance

Dial Invest International abides by both the laws and the regulations of the jurisdiction where it does business.

2  Certification

Dial Invest International operates under license 8048/JAZ issued by the Curacao Internet Gaming Association (CIGA) in the Country of Curacao (former Netherlands Antilles).

3  Accountability

In order to constantly improve customer confidence in the soundness of the gaming system, Dial Invest International makes its systems, algorithms and practices accessible for inspection and review by any legitimate gaming commission or government authority.

4  Confidentiality

Player accounts, transactions and other historical information of all customers are confidential and will under no circumstances be made available to third party unless the account holder agrees. The games are server executed to prevent fraud and tampering. All events (such as debits and credits to your account) are saved in a highly protected database to prevent loss of data should the Internet connection go down or if the client computer for some reason enters into a failure state.

5  Integrity in Advertising

Dial Invest International is always honest in all advertising and promotional efforts, and also publishes only accurate information about its processes. Gaming and wagering rules and registration procedures are made available to the public online. Additionally we follow a Code of Regulations in the administration of games and support for our customers.

6  Limiting Access by Minors

Dial Invest International ensures to prohibit minors from accessing its gaming system by following the "know-your-customer" rules. These controls necessitate customers to declare that they are of lawful age and Dial Invest International establishes reasonable measures to verify this information.

7  Controlling Compulsive Gambling

Dial Invest International is a committed company at detecting and preventing compulsive gambling. Our procedures include fulfilling requests of our customer's to suspend or close their player accounts at any time, establishing deposit and wager limits, and analyzing gambling patterns.

8  Banking and Transaction Processing

Dial Invest International carries out its banking and financial dealings in accordance with the accepted standards of internationally recognized banking institutions. Dial Invest International adheres to all of the jurisdictional laws pertaining to transaction reporting.

9  Payouts

Dial Invest International preserves customer balances in cash, or cash equivalent. In addition, Dial Invest International is dedicated to prompt payment of all customer withdrawals.

If there is an issue not addressed here, or if you require any clarification regarding the above points, please do not hesitate to contact us at any time.